If you have any questions, please don't hesitate to reach out to us. You can contact us via email at support@boskenstore.com. We strive to respond to most emails within 1 business day.
Customer Service Hours:
- Monday through Friday: 9:00 AM to 5:00 PM
- Saturday: 10:00 AM to 6:00 PM
- Sunday: Closed
Frequently Asked Questions:
Q: How long will it take to receive my package? A: Please note that we typically require 1 to 3 working days to fulfill your order before dispatching it. Rest assured, we are working diligently to get your order to you as quickly as possible! Once dispatched, estimated delivery time varies depending on your country or region, usually between 7 to 15 business days. Please consider any holidays that may affect delivery times.
Q: Do you ship internationally? A: Yes, we do.
Q: What is the company's return policy? A: We offer replacements for all defective units within 30 days of shipment arrival.
Q: How can I contact you about my order? A: You can contact us via email at support@boskenstore.com, or simply respond directly to any notifications you receive regarding your order, shipment, or delivery.